About IQMS ( Intelligent Queue Management System)
Netsol IQMS is a complete organizational analytic system that only manages customer queue in
real-time but also provides the management in real time access to performance metrics like customer waiting time, average service time, employee efficiency, customer feed back and so on.
IQMS furnishes a unique, genuine answer to one of the primary challenges in managing queuing in an enterprise like service industry, banking sector, Hospital industry, city civic centers, schools and colleges, Airports, Ticket counters etc. Data from NETSOL IQMS ( Netsol Queue management system) will form an input for many such organizational initiatives such as productivity calculations and TAT reporting.
Features that will reduce your cost and time investment.
Netsol Token System is a wizard base installation and is very easy to Deploy and Operate.
It is fully enterprise , wide deployment and life cycle management of all authentication Tokens, users and supported applications.
The application is completely browser based to reduce the installation process at various system.
Netsol Token system facilitates the user to see all the happenings of the counter online though internet.
The system is well designed to give all report in a graphical analytical form so that the user can clearly identify the data flow.
The system also provide a CRM module for the intimation of extension of the service through SMS or mailing service.
The system can be well integrated with online appointment modules for any organizations.
The system also provides a representative online educating and performance testing module to enhance the productivity of the Institute ( organization ).
Netsol Token Display allows the client to run a predefined movie clips in between the token display and it can be managed even by a Centralized allocation module so that the movie will be played uniformly globally.
Netsol Token even allows the token to be issued to the customer via internet or through mobile and hence helping the busy customer to save their time.
TMS has full auditing and reporting capabilities including built-in reports and customizable email alerts.
The system has secure backup and restore of user keys and documents.
SDK for integration and management of third party security applications.